Recently, Hitachi Construction Machinery Sales (China) Co., Ltd. (HCDC) partnered with its distributor in Xinjiang, Urumqi Zhongchen Weiye Engineering Machinery Co., Ltd. (Urumqi Zhongchen), to deliver multiple ultra-large hydraulic excavators to local mining customers. To better meet the growing market demand for larger and more specialized mining machinery, HCDC also convened a nationwide technical training session for its service personnel in late July. This training focused on ultra-large hydraulic excavators, aiming to enhance service capabilities and support levels.
The delivery event was impressive, with HCDC and Urumqi Zhongchen representatives meeting with customer representatives to strengthen mutual trust through communication. The delivery included various mining products, including the EX1200-7 and EX1900-6 models, some of which have been recognized among China’s top 50 construction machinery products. This showcased Hitachi Construction Machinery’s extensive mining equipment lineup and the high recognition of its product quality by customers.
The successful delivery was a result of close cooperation between HCDC and Urumqi Zhongchen, providing customers with a comprehensive solution covering construction planning, model selection, and after-sales service parts supply, earning the trust and praise of clients. At the delivery site, a customer representative stated that the stability of the products and the timeliness of the service were the primary reasons for choosing Hitachi Construction Machinery, particularly highlighting the comprehensive and meticulous after-sales service that effectively reduces downtime and ensures continuous and efficient equipment operation.
In the mining machinery sector, Hitachi Construction Machinery’s products have consistently demonstrated excellent competitiveness, developing several popular models favored by customers and earning a solid industry reputation. The EX1900-6 hydraulic excavator, imported from Japan, stands out with its exceptional performance, featuring over 190 tons of working quality and the impressive excavation capabilities of the Cummins QSK38 engine. Its large bucket, travel motors, full-perimeter access, and electric folding ladder design make it well-suited for harsh mining environments and optimize excavation efficiency.
Currently, the demand for large and ultra-large machinery among domestic mining customers is increasing. To enhance after-sales service capabilities for such equipment, HCDC held a mining equipment technical training session in Shanghai from July 22 to 27, attracting technical service personnel from across the country. Through technical explanations and case study exchanges, engineers gained a thorough understanding of Hitachi Construction Machinery’s new generation of ultra-large mining products, improving their problem-solving skills and laying the foundation for high-quality service in the next phase.
As mining operations become more efficient, intelligent, and specialized, the value of high-quality large mining machinery will become increasingly apparent. Leveraging its technological and service advantages, Hitachi Construction Machinery will continue to expand its channels, refine its product development and supply systems, and deepen its services. The company is committed to exploring further possibilities in collaboration with its nationwide distributor partners.
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